Verifying your Fortuno Markets account is essential to ensure the security of your funds and to comply with regulatory standards. While you can start trading after verifying your email, withdrawals require completion of the identity verification (KYC – Know Your Customer) process.
How to Verify Your Fortuno Markets Account
1. Register and Access the Client Area:
Click the ‘Register’ button on the Fortuno Markets website to create your account.
Log in to the Client Area using your registered credentials.
2. Verify Your Email Address:
Upon registration, a One Time Password (OTP) will be sent to your provided email address.
Click the verification link in the email to confirm your email address. This step enables you to start trading.
3. Complete Identity Verification (KYC – Know Your Customer):
To enable withdrawals and ensure the safety of your funds, complete the Proof of Identity (POI) process.
In the Client Area, navigate to the verification section.
Submit the required identification documents as prompted.
The verification process may take up to 24 hours; you will be notified once it’s complete.
Important Considerations
Account Information:
Ensure that all personal information provided matches your identification documents to avoid delays.
Ensure that the address you enter when creating a Fortuno Markets account is your current residential address. The residential address may be different from the address on your verification document.
Document Requirements:
The full name on Fortuno Markets must match the name on the identity document. If your identity document contains a title in your name, you must include it when registering with Fortuno Markets. You may update or resubmit your name during the account verification process.
The client’s date of birth must indicate they are 18 years old or above.
The document must be valid for at least six months from the upload date.
The image quality must be high; not blurry and clearly readable.
It must be officially issued by the government. Examples: ID card, passport, driving license.
Failure to meet any of the above requirements will result in the rejection of your account verification. You may resubmit the correct documents and account details after a rejection.
Processing Time:
Verification times may take up to 24 hours; ensure you complete the process well before planning any withdrawals.
Verification Status:
Red Unverified: Identity verification (KYC – Know Your Customer) has not been completed.
Yellow Unverified: Pending approval.
Green Verified: Identity verification (KYC) has been approved.
By following these steps, you can successfully verify your Fortuno Markets account, ensuring a secure and compliant trading experience.