Our experience with WikiFX began when they gave our company a low score as we were gaining traction online. At the time, we already had thousands of users and had received no complaints. WikiFX cited weak regulation as the reason for the low score. We understood that concern and did not dispute it.
There is a reason we operate through an offshore company. We are a startup and do not have a massive budget to establish a regulated presence in a major jurisdiction. However, that does not mean we are a scam.
WikiFX then approached us with a PR management package, offering to improve our score in exchange for payment. According to the offer we received, our score would depend on the package we purchased: the more expensive the package, the higher the score.
Screenshot of the conversation between our co-founder and a WikiFX representative.
According to what we were told, the higher-tier packages would even allow brokers to publish their own user reviews and remove negative ones. This raised serious concerns for us about the authenticity and independence of those reviews.
Screenshot 1 of the proposed package for removing negative user reviews.
Screenshot 2 of the proposed package for removing negative user reviews.
Screenshot 3 of the proposed package for removing negative user reviews.
Initially, we ignored the offer because a low score from WikiFX did not particularly bother us. However, they later began publishing fabricated complaints.
Here is one example. The platform shown in the complaint clearly does not match ours. Nevertheless, WikiFX used it as the basis for a negative article about our company. We believe this was intended to pressure us into purchasing their “legal-aid” PR management package.
Screenshot of the fabricated complaint and the platform interface shown.
Eventually, we purchased the lowest-tier package because, as a startup, we had a limited marketing budget. This package did not include the removal of negative reviews or articles published by WikiFX.
Screenshots showing our broker score before we purchased a one-year subscription to Legal Aid C, the lowest-tier score-boosting service they offered (4 March 2024).
Screenshots showing our broker score after we purchased a one-year subscription to Legal Aid C (5 March 2024).
You might ask, “How much did we pay?” We paid US$16,000 per year to improve our score from 1/10 to 5/10 in a single region. Our score is still 1/10 in other regions. Now you know why we stopped paying them, right?
As soon as our subscription ended, WikiFX began publishing negative articles about us again, using fabricated user complaints as the basis.
Screenshot of the WikiFX negative article using fabricated user complaints as the basis. Published on 19 June 2026.
Keep in mind that our “legal aid” PR management subscription with WikiFX ended on 4 June 2026. What a coincidence that they published a negative article on 19 June 2026, just 15 days later, in the very same month our subscription ended.
In their latest article, they also accused us of having fake Trustpilot reviews.
Screenshot of our TrustPilot profile.
Our response is straightforward: Trustpilot has a robust system for detecting fake reviews. Creating fake reviews on Trustpilot will result in a consumer warning being displayed on the company’s profile, alerting consumers to the fake reviews.
Example of a Trustpilot profile that received a warning label for fake reviews.
This raises another question: if they believe Trustpilot ratings can be manipulated so easily, why does WikiFX itself have a poor rating there?
Screenshot of WikiFX’s poor rating on Trustpilot
First screenshot of a complaint on Trustpilot accusing WikiFX of extortion
Second screenshot of a complaint on Trustpilot accusing WikiFX of extortion
Screenshot of a LinkedIn complaint in which a broker CEO accuses WikiFX of extortion
In conclusion, WikiFX’s reviews cannot be trusted, and our concerns go beyond a low rating. We appreciate the information they provide about broker licenses and regulation. However, selling paid services, changing ratings based on how much a broker pays, and publishing fake complaints to pressure a broker into paying are deceptive practices we will not tolerate.